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Mr Leak

Surrey · RH2

Leak detection in Reigate

Non-invasive water leak detection, repair and insurance reporting across Reigate and the surrounding area. Thermal imaging, acoustic correlation and tracer gas find the source precisely — before anyone lifts a floor or opens a wall.

Minutes from our Dorking coverage area.

Local knowledge

What actually leaks in Reigate

Reigate is characterised by large Victorian and Edwardian family houses that have almost all been extended at the back and remodelled inside, frequently more than once. Each remodelling adds pipework routed under a new floor build-up, and the resulting layering means the pipe causing a problem today is often in a place no drawing records, which is why pipe tracing before any floor is lifted saves so much here.

That is not trivia. It changes where we start. Knowing that a Reigate property is likely to be on SES Water mains, built the way most of the stock around it was built, and sitting on the ground it sits on, means we can rule out whole categories of fault before we unpack the van — which is time you are not paying for.

The faults we are called to most often here

  • Layered pipework from successive extensions and remodels
  • Underfloor heating in rear extensions and kitchens
  • Leaks under solid oak and engineered floors
  • Old cast iron and lead soil pipes in original stock
  • Bathroom and wet room failures in loft conversions

Neighbourhoods we cover in Reigate

  • Woodhatch
  • Meadvale
  • Reigate Heath
  • Doversgreen
  • South Park

Plus every street in RH2. If you are just outside, call and ask.

Equipment

How we survey a property in Reigate

Every van carries the full range. Which instrument leads depends on the pipe, the pressure and the ground it is buried in.

  • Thermal imaging camera survey

    A radiometric camera reads surface temperature through plaster, screed and tile to reveal the cold plume of an escaping supply pipe or the warm track of a heating leak.

  • Acoustic leak correlation

    Ground microphones and digital correlators listen for the specific hiss of pressurised water forcing its way out of a pipe, then triangulate the exact point.

  • Tracer gas testing

    A harmless hydrogen and nitrogen mix is introduced into drained pipework, escapes at the fault, and is picked up at the surface by a gas sensor.

  • Moisture mapping and salts analysis

    Pin and pinless meters chart how wet a structure is, and a salts test tells us whether the water arrived from a pipe, from the ground, or from the weather.

  • Pressure and flow testing

    Isolating and pressurising each circuit in turn proves which one is losing water, and how fast, before anything is opened up.

  • CCTV drainage survey

    A self-levelling camera crawls the drain run and records exactly what is broken, where it is, and how deep.

  • Borescope inspection

    A camera on a flexible probe goes through a hole the size of a pencil to look inside a void, wall or ceiling.

  • Tracer dye testing

    Non-staining fluorescent dye is added to one water source at a time so the escaping water carries a colour-coded label.

  • Pipe and cable tracing

    A signal generator puts a tone on the pipe and a receiver follows it, so we map the route and depth before anyone digs.

  • Roof integrity and voltage testing

    Low-voltage electronic testing finds breaches in a flat-roof membrane that are invisible from the surface.

Questions

Leak detection in Reigate: your questions

How quickly can you get to Reigate?

Minutes from our Dorking coverage area. We answer the phone 24 hours a day, 7 days a week and target a 1 hour response across our coverage area, with no surcharge for an emergency call-out.

Which parts of Reigate do you cover?

All of it. We work across RH2, including Woodhatch, Meadvale, Reigate Heath, Doversgreen and South Park. If your postcode sits just outside that list, call and ask — we regularly work on the boundary.

What causes most leaks in Reigate?

Reigate is characterised by large Victorian and Edwardian family houses that have almost all been extended at the back and remodelled inside, frequently more than once. Each remodelling adds pipework routed under a new floor build-up, and the resulting layering means the pipe causing a problem today is often in a place no drawing records, which is why pipe tracing before any floor is lifted saves so much here. In practice that means the faults we are called to most often here are layered pipework from successive extensions and remodels, underfloor heating in rear extensions and kitchens, leaks under solid oak and engineered floors.

Who is responsible for a leak on my supply pipe in Reigate?

Mains water in Reigate is supplied by SES Water. As a general rule the supply pipe from the boundary stop tap into your property is yours to maintain, and everything on the street side belongs to the water company. Our report states which side of that boundary the fault sits on, which matters because many water companies will repair a first leak on a customer supply pipe at no charge.

How much does leak detection cost in Reigate?

The same as everywhere else we work — there is no Reigate premium. Weekday surveys start at £54.00 + VAT with a half-hour minimum and no call-out fee, evenings and weekends from £69.75 + VAT, and late nights from £90.00 + VAT.

Will my insurer accept a leak detection report from you?

Our reports are written to the evidence standard loss adjusters work to: calibrated moisture readings, dated photographs, a stated methodology and a clear causation finding. Trace and access cover in your buildings policy will usually pay for the survey itself as well as the damage caused by getting to the leak.

Leak in Reigate? We can be with you today.

Call 01273 123 5050 for free advice over the phone, or book a survey online. No call-out fee and no emergency surcharge.