Competitively priced, quoted per job

Every job is different, so we price each one individually. Tell us what you are seeing, where, and how long it has been going on, and we will give you a quote for the job before anything is booked.

Yes, for the work quoted. If on the day you ask us to do more, or the job turns out to need more, for example a second leak or an area we could not reach at first, we agree the extra with you before doing it.

By card. When you accept the quote, we send you a secure link to book. The quoted amount is reserved on your card, and nothing is taken until the job is complete. When the engineer finishes, the quoted amount and anything extra you agreed are taken from the same card, and you get the invoice by email.

You can cancel or move your appointment free of charge more than 14 days before it. Within 14 days of the appointment, a cancellation charge of £130 applies.

Usually. Trace and access cover in a buildings policy pays for locating the leak and for the damage caused by getting to it, with limits commonly between five and fifteen thousand pounds. We invoice so the cost can be submitted with your claim.

No. Finding the leak stops the water; it does not dry the building. Structural drying, dehumidifiers and putting right what the water damaged are a separate piece of work, quoted once the leak is fixed and we can measure how far the water has travelled. Often none of it is needed, and we will tell you so. Where it is, drying is normally recoverable on an escape of water claim.